Terms and Conditions

Tenant Information Guide

The following information is given for your guidance and contains all relevant requirements expected form prospective tenants should you wish to proceed with renting a property with Quintessentially Estates.

Should you decide to rent a property through Quintessentially Estates we will need to take up referencing on all adults who are occupying the property. Each tenant will be required to provide one form of identification and a proof of residency for the previous three years. The referencing includes a full credit search, an employment reference including salary and commencement date and a previous landlord reference.

Please be aware in order to pass our referencing criteria you should ideally be in permanent employment with an annual income in excess of 30 x the monthly rental. Should your situation differ from the above please speak to a member of Quintessentially Estates staff who will be able to help offer a solution.

Please note if you have adverse credit this will likely affect your ability to pass the referencing process, it is important to disclose this information before commencing the referencing process
If an applicant is declined by the referencing process, then the property will be put back on the market for re-letting. Under these circumstances the administration fees are non-refundable.

Administration fees’
The fee’s payable upon agreement of offer acceptance by the landlord are £199.00 incl.VAT for each applicant (over the age of 18). This charges covers the cost of all administration fees. 

Reservation payment
To reserve the property a payment equivalent of two weeks’ rent is payable to Quintessentially Estates, this money is non-refundable in the event the applicant(s) decide not to proceed with the tenancy. Should the tenancy proceed this money will be offset against the rent. Should the landlord decide not to proceed or your offer is rejected, any monies paid will be fully refunded (less any applicable bank or credit card charges) once we are in receipt of cleared funds.

Inventory and Check In
An inventory must be carried out at the commencement of the tenancy. Any damage not shown on the check in Inventory at the start of the tenancy will be the tenants responsibility. The tenant is liable to pay for the inventory make and check in, the landlord will pay for the check-out. This will be charged at a cost of: 

Studio - £165
1 Bed - £180
2 Bed - £195
3 Bed - £115
4 Bed - £230
5 Bed (and above) - £270

Card charges

Should you make payment to our offices via debit or credit card, this will incur a 3% surcharge.

Management Service
Should we manage your property it is our obligation to make a scheduled visit once a year in accordance with your tenancy agreement. We will give 24-hour notice of any intent to inspect. We hold keys to all managed properties; therefore it is not necessary for the tenant to be present.

One set of keys per tenant will be provided at the commencement of the tenancy. Any keys for the property must be given back at the end of the tenancy, if keys are not handed back the tenant(s) may be liable to pay for a change of locks and cutting of new keys.

If the landlord’s normal place of residence is not in the UK for a period of more than six months in any tax year and if you are paying rent direct to the landlord you may have a liability for deducting tax from the rent and forwarding these monies to the inland revenue on a quarterly basis. Further information can be obtained from their website (www.hrmc.gov.uk) or from your local inland revenue Enquiry office.

Unless written in your tenancy agreement, the tenant is liable for all utility bills, including water, sewage, electricity, gas, council tax, telephone and internet.

Property Maintenance
It is the tenant’s responsibility to inform the agent or if a non-managed, the landlord, of any repairs or maintenance needing to be carried out, you should not instruct your own contractor to carry out the works without prior consent from either the landlord or agent. If you do so then you may have to pay the contractors invoice yourself.

Our property manager can be reached at info@quintessentiallyestates.com

End of Tenancy
At the end of the tenancy you must make sure all items and personal belongings are removed from the premises, leaving the garden in good condition and clean of any rubbish. The property interior must also be left clean. Should the property not be left clean and the garden in good condition you may be charged for these works to be carried out– this money will be deducted from the deposit.

Should the property be handed back in the condition as outlined in the tenancy agreement and to satisfaction of the landlord, then the deposit will be returned in line with the scheme it is registered with. We do reserve the right to hold any monies required to return the property to a satisfactory position.

+44 (0) 207 201 0700